Here's how I think about it (right or wrong though it may be): After trying a handful of times, I gave up trusting Music to find the proper artwork and manually updated all mine. I had this same problem (missing artwork) when upgrading to new OSes (Mojave to Catalina) - which was the move from old (disco'd) iTunes to the newer Music for MacOS app.
MY ALBUMS FROM 2009 MAC
Given the artwork did appear on my Mac briefly, is it still somewhere on my Mac? I am ok pasting in the artwork via "Get Info" for the album, but I prefer not to use artwork from Google images. "Get Album Artwork" has no effect, the artwork is still missing afterwards
I primarily use my Mac to purchase music so it is unclear whether the artwork disappears only on the purchasing device or whether this is an OS X thing. The artwork is fine on my iOS devices, only the Mac has missing artwork This happens only for some albums, not all albums have the same issue When I purchase music, the album artwork appears briefly, but the next time I open Music, the artwork is no longer there This is for purchased music, and not music that I have ripped from my CD or vinyl collection. Missing album artwork on Mac for purchased music I've searched the community for similar topics but I have not seen a resolution nor a description similar to this.
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